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brian R Cnz

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Verified Reviewer
| map-marker Hilliard, Ohio

Horrible horrible horrible

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EverDry Waterproofing - Horrible horrible horrible
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EverDry Waterproofing - Horrible horrible horrible - Image 2

DO NOT USE Everdry Waterproofing! I paid them $22,000 in January 2023 to install a sump pump and water drainage system for my basement that was flooding.

It has been 10 months and they still have not completed the installation and my basement is still flooding! They have came out to my residence 22 separate times which means that I have called off of work 22 times because they come out and only do a little bit of work at a time. They have also completely destroyed the paint in my basement, porch, and walkway. They have damaged a lot of drywall and ceiling as well and they refuse to repair it.

They also broke one of my locks to a door somehow and repeatedly state that they didnt do it even though it wasnt broken until they showed up.

Their customer service has yet to act like they care about my concerns and are very rude. MY BASEMENT IS STILL FLOODING!

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Loss:
$50000
Cons:
  • Destroyed my house
  • Didnt finish job
  • Came out 22 times

Preferred solution: Full refund

User's recommendation: DO NOT HIRE THIS COMPANY

Blair K Cvt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Pewaukee, Wisconsin

Terrible Customer Service

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EverDry Waterproofing - Terrible Customer Service
Original review Aug 30, 2024

"I'll sue you and take away your home!" - Tony Luedke., Manger at Waukesha's EVERDRY.

This is what Anthony thought it prudent to tell my 80 year old mother when she said she was going to the BBB for help.

The short story is we missed a couple $75 payments because we were never billed or sent any sort of reminder to keep the "lifetime warranty" in effect. When we did get a reminder in the mal we immediately sent in payment for the warranty.

It was returned with a note to call EVERDRY.

Anthony L.

of Waukesha's EVERDRY stated, repeatedly, that he COULD waive the $3,000 reinstatement fee but refused to do so.

Yes you read that right, $3,000 to reinstate the warranty so we could have the priveldige to pay the $75 yearly warranty fee, which according even to EVERDRY, gets "lost in the mail."

When she said she was going to contact the local BBB, Tony L. THREATENED to sue and take away my mother's home.

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Cons:
  • Terrible customer service

User's recommendation: Use McCoys or ANY other waterproofing company. AVOID Everdry!

Zondra Qhs

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Verified Reviewer
| map-marker Atlanta, Georgia

Excellent work and customer service

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We used everdry of atlanta, Georgia. From the initial quote to the final installation, everyone from that company treated us like family.

They were the only company that proposed waterproofing both the outside and the inside at the same time.

This gave us twice the protection and a lifetime warranty included. Thank you Everdry

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User's recommendation: Everdry had the best options

Anonymous
map-marker Niles, Michigan

Horrible job done

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EverDry Waterproofing - Horrible job done
EverDry Waterproofing - Horrible job done - Image 2

Since doing this job in 2019. I have more leaks then before walls crumbling on the inside.

Everdry been here multiple times only to slap tar on the outside walls. Inspectors are a joke arguing with me saying its gutters and that's BS. This is aweful. I have multiple pictures and videos.

Tired of this really poor workmanship..

it either get fix right by a crew that knows what their doing or filing a BBB Complaint and seeking legal representation. No more with thes inspectors i had it

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User's recommendation: Go somewhere else

Jacquelyn P Gyt

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Verified Reviewer
| map-marker Downers Grove, Illinois

This DG company is out of business and still sending billing for annual "lifetime protection".

The Downers Grove office has gone out of business but still sending billing. The address listed is 2012 E, US Hwy 20, Michigan City, In 46360.

When you call the number listed it is an answering service that NEVER returns calls. The Michigan City address listed on bill is not covered in Illinois.

D-Rating on BBB. NO NOT USE THIS COMPANY!!!

View full review
Loss:
$2000
Cons:
  • Are out of business
  • Still bill for warrantee coverage that they cannot provide

Preferred solution: Full refund

Cheryl M Whd

No review just help in order

Voice mail for Ohio waterproofing not ever dry waterproofing

And accidentally ordered 2 only want one

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Loss:
$60
Alan Sjm
map-marker Olympia, Washington

Didn't receive whole order

Did not receive whole order. Please call at 253-222-****. This system is very difficult to understand.

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Chelsi U

Water pouring into my basement again

There is water all over my basement. The team was just out here July 20th to fix the issue but its not fixed. There was more water this time then before

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Loss:
$5000

Preferred solution: Fix the problem and ensure it will not happen again

Anonymous
map-marker Flat Rock, Michigan

Water seepage behind one wall.

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A representative came out in February, 2021. After the details of the job were explained, the soonest work date was in September, 2021. This late date made things more difficult, as I had to indefinitely postpone additional work with a basement-entertainment company.

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Robin R Gbw

To let others know about them.

A Salesman came in to the house with no mask in the middle of a pandemic, my husband and I are older and disabled. He didn't seem to care about getting us sick.

I asked about cost 3 times. He kept talking about what they do.

We were already had known about waterproofing. They way seems a little farfetched.

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Preferred solution: just to warn consumers

User's recommendation: watch out

Eileen O Xdk

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Verified Reviewer

To keep others from being scammec

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EverDry Waterproofing - To keep others from being scammec

My basement has flooded four times since I paid EverDry

Waterproofing $22,440 in June 2019. I've lost furniture and carpeting.

The first time it flooded in October 2019, they never returned my calls. The second time it flooded in October 2019, it took a month to get a person to attend to the cause. It has flooded twice in May 2020, most recently in May 17. The water flowed in as though a faucet had been turned on full blast.

I spent 8 hours using my shop vac to try to keep up with the flow, but the water came in faster than I could vacuum it.

When I called, they said they would let me know. When your basement floods, they're rude as though it was your fault.

View full review
Loss:
$1124

Preferred solution: Deliver product or service ordered

User's recommendation: Call Adonis Waterproofing.

Anonymous
map-marker Indianapolis, Indiana

Unreasonable contract

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Complete waste of time. First off my house has been standing since 1959 with no flooding or mold issues our basement is just stuffy and humid the Salesmen tried to make us think our Basement is in horrible condition

" your walls are going to fall in if you don't get this fixed" it was one crack in the mortar joint of the concrete blocks been there for years.

Similar to other high pressure home improvement companies selling Windows, Foam Insulation, Siding, Guttering It's a package deal whether you need it fix it or not example one service in the package is installing a new Sump Pump which I don't need mine works fine. They want you to sign contract on the spot and they'll give you special pricing which we all know is bull.

My mistake is I did not do enough research before having them at my home. Oh, and the quote was for $23,000 double what a real contractor not a franchise would charge.

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Anonymous
map-marker Bowling Green, Ohio

Neighbors sump pump discharge flooding my yard

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EverDry put in a sump pump in my neighbors basement and has the discharge pipe aimed at my yard. My neighbor owns very little property on side where EverDry put her discharge pipe.

Instead of putting it at the back of her house and discharging to her property they put it on the smallest part of her property so it is flooding my yard and not doing anything to hers. Other neighbor that hired them had the same problem.

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User's recommendation: I do not recommend EverDry Waterproofing. Terrible work.

Anonymous
map-marker Milwaukee, Wisconsin

Solution to flooding basement

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In March 2019, I contracted with EverDry to waterproof my basement. I had four incidents of flooding in my basement following completion of the project.

In October 2019, my basement flooded. About one month later, EverDry sent a repairman to fix the problem. Water has not come into the basement through the area he repaired since then.

However, in a recent heavy rain, water entered the basement in a totally different, flowing in faster than I could vacuum it with a power vac. The next day, EverDry sent another repairman who repaired the area.

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User's recommendation: Never hire the first company you talk to. Try to find friends or relatives who are knowledgeable about companies who have provided the type of service you are seeking.

Construction and Repair Expert Talks

How to Buy a Manufactured Home without Problems? Interview with L. A. ‘Tony’ Kovach (Part 2)

How to Buy a Manufactured Home without Problems? Interview with L. A. ‘Tony’ Kovach (Part 2)

Aug 28, 2020

In this video with the manufactured homes industry expert, Tony Kovach, we get into details of the buying process, pros and cons, red flags, and tips that every consumer should consider before getting into a deal.

Read full article
L. A. ‘Tony’ Kovach
L. A. ‘Tony’ Kovach

Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.

elsie s Oxf

A great company to choose for your basement issues

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We are very satisfied to have chosen Everdry to do our basement foundation project. We were kept informed/updated from the initial meeting until the job was completed by Everdry. Salesperson, customer service manager, crew/team were polite, considerate, positive, knowledgeable.

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1 comment
Guest

Andy a so-called Manager just used foul mouth language. "ALOT" to the Insurance Agent.

Because they warranty their work but nothing of value in the Basement like Furnace Washer/Dryer, water heater, Freezer!

I would and shall not ever use this so-called business. Thank God my neighbor got a video of water washing through the wall they fixed.

Johannah Egs

I need my check stubs ASAP and can't get them from the branch I was hired at

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Can’t no one help me wit nothing that I need that’s y I don’t work and won’t work there no more.. customer service isn’t too good and no one is ever in the office in Hilliard Ohio to even get anything done

View full review
Reason of review:
And employee help don’t exist at the hillard Ohio branch very Dysfunctional and no help needs ALOT OF IMPROVEMENT AT THE PLACE

Preferred solution: Get better staff

Corinne P Njz

AGGRESSIVE

A sales rep came out IN THE DARK !! and told me about the outside of the house.

Did also look at the basement but only suggested a $12,000 hand-dug trench outside to solve the problem but could not go under the stairs or concrete walkways.

Would not leave until I gave a non-refundable $25.00 deposit and threatened to call the police. NEVER AGAIN.

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1 comment
Guest

You're an idiot for giving him money! Should have just called police!

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