Customer service
1 comment

In April Everdry came to my door offering free a inspection and because I have water issues in my basement I made an appointment for the following week. After waiting for an hour I got a call saying they were running late so we scheduled for the following week.

After waiting for an hour AGAIN I CALLED and was told they were running late again and would I like to reschedule. At that point I said no that I would take my business elsewhere because if you can't show up or even call when you are running late for an inspection how can I trust you will show up to get the job done.

My time is valuable and was very upset you wasted it. I hope they start paying attention and make some changes.

Product or Service Mentioned: Everdry Waterproofing Customer Care.

Reason of review: Poor customer service.

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